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Post by LRW on Sept 2, 2015 6:59:08 GMT
If it doesn't come tomorrow, Amazon can give me a refund and I'll just pop to Tescos and buy it there. Should've done that in the first place, it is cheaper. If I were you, I would of got onto Amazon the moment it didn't arrive ontime, and told them to cancel the order - then Tesco would of been my next stop - even if it was a couple of quid dearer. Amazon suck. They now use their own delivery service. Which is basically and piece of scum with a car, who has an IQ the size of a baboons testicle, and couldnt give two fucks about anything - especially your package. Ive ordered a few things guaranteed next day from Amazon recently - all because I needed them next day. And every single one of them was late - all with varying levels of lame-shit excuses. Sorry - I've hijacked your rant to rant about Amazon myself.
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Post by Wß on Sept 2, 2015 10:59:35 GMT
Amazon is slave labor, but it's hard to pass up a used hard cover book for $2.95 that I would otherwise buy at the local Barnes & Noble for $23.95.
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Post by LRW on Sept 2, 2015 11:45:00 GMT
Amazon sell books?
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Post by Wß on Sept 2, 2015 11:47:45 GMT
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Post by LRW on Sept 2, 2015 11:51:03 GMT
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Post by racechick on Sept 2, 2015 15:51:24 GMT
Amazon were always my first port of call. Cheapest, free delivery , good customer care. But they've gone downhill fast. They now charge delivery unless you spend over so much. Like WB says they are good for unusual books and great for getting books on my kindle. A really annoying thing recently, they took about £70 from my bank and I had no idea what it was for, hadn't ordered anything as far as I could remember. I phoned the bank and they said they get a lot of it. It's a joining fee for Amazon Prime. I don't want Amazon Prime, haven't joined it and haven't used it. I must have clicked something by mistake ( yeah I know, finger trouble!) anyway I phoned them and they recredited if, but it's annoying.
Sorry Liam, back to you.
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Post by RyRy on Sept 2, 2015 22:07:29 GMT
Amazon were always my first port of call. Cheapest, free delivery , good customer care. But they've gone downhill fast. They now charge delivery unless you spend over so much. Like WB says they are good for unusual books and great for getting books on my kindle. A really annoying thing recently, they took about £70 from my bank and I had no idea what it was for, hadn't ordered anything as far as I could remember. I phoned the bank and they said they get a lot of it. It's a joining fee for Amazon Prime. I don't want Amazon Prime, haven't joined it and haven't used it. I must have clicked something by mistake ( yeah I know, finger trouble!) anyway I phoned them and they recredited if, but it's annoying. Sorry Liam, back to you. It's too easy to sign upto the Amazon Prime service, when you purchase something if you don't read one of the continue pages you automatically sign up for your free trial, which after the 1st month charges you for $79 / £70 automatically and then a year later automatically re-charges you for your next year. The page looks something like my amazing Paint image: If you're buying something on Amazon the common sense thing is to press continue, but no you have to explicitly decline the Amazon prime offer every time you make a purchase.
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Post by LRW on Sept 3, 2015 10:20:04 GMT
I'll be honest. You are a bit of a muppet if you do that.
Sorry RC.
:/
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Post by racechick on Sept 3, 2015 10:33:55 GMT
NO! It's easy to do! Because I'd specially been avoiding clicking and somehow it got clicked! I was in a panic one day trying to get something quickly and I think it might have happenned then. But loads of people do it by accident. Amazon are having to pay them back because there's so many. I think there's other trick ways they get you to click.
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Post by LRW on Sept 3, 2015 13:36:26 GMT
I hear what you are saying RC - but I still dont buy it. You clicked without reading properly. Thats a muppet thing to do. Even for a tech n00b like you.
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ichabod
Full Member
Posts: 183
Likes: 147
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Post by ichabod on Sept 3, 2015 14:33:15 GMT
I'm going to gallantly step in and defend Racechick on this one because its also happened to me !
I bought my dad a book and took the prime membership to get free delivery, I cancelled the free trial the next day. 12 months later Amazon took a payment of £70 with no warning no invoice, nothing then to rub in the salt, their unhelpful customer service lady wouldn't even talk to me about my account because she said it was my dads account ( he was only the delivery address ) my card provider got me my money back and i have never used amazon again.
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Post by racechick on Sept 3, 2015 14:42:14 GMT
Thank you Ichabod! boom boom! At least my customer person was nice and refunded immediately.
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Post by LRW on Sept 3, 2015 14:59:20 GMT
Ah - but ichabod - thats a different scenario - you signed up to the deal. Amazon screwed up and charged you when they shouldnt. Its different with RC. She wasnt watching what she was doing, and signed up. This is the internet - we all need to be careful what we click on.
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ichabod
Full Member
Posts: 183
Likes: 147
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Post by ichabod on Sept 3, 2015 15:03:01 GMT
I expected to be rick rolled, but that was way better
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Post by racechick on Sept 3, 2015 15:15:29 GMT
I clicked . Haha but just got flashy lights.
But the Amazon thing. They're sneaky and they try to get you different ways. I've thought about doing what Ichabod did to get the free post, but I knew Id forget to cancel. So it definately wasn't that. I think it was one time when Id clicked onto different sites and different sellers and it all just got mixed up.
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Post by RyRy on Sept 3, 2015 15:56:35 GMT
Ah - but ichabod - thats a different scenario - you signed up to the deal. Amazon screwed up and charged you when they shouldnt. Its different with RC. She wasnt watching what she was doing, and signed up. This is the internet - we all need to be careful what we click on. Dammit, lucky I had my sound down low! However, techy or not they have had thousands of complaints about it and it catches out A LOT of people because it is really rather hard to see. The do not continue link is small, out in the bottom left of the screen (90% of people look towards the center/right) and look for the green button. Amazon are actually abusing a loophole, under EU law you can NOT auto-check upsell options that are buying X while buying y, they get round this by it being a button which is a sneaky, clever way of getting round it. There is no option to "do not offer me this again" and the fact they give you it for free for the first month (when you're buying the goods) and then people forget, they get charged and then think they can't get their money back / don't want the hastle so they forget about it and don't realise that in 12 months time it will auto-renew. Also some people think if they cancel their prime subscription early that it will just end then and there, losing £70 so they try to leave it as late as possible before the renew date before cancelling but again they forget about it. I know countless people who have got caught out by it, even one of my brothers.
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Post by Hammer on Sept 3, 2015 16:22:54 GMT
I'll be honest. You are a bit of a muppet if you do that. Sorry RC. :/ I'd disagree. Look at the image. If I've just bought an item or used Amazon on my smartphone I'd just want to get through the transaction and be done with my purchase. While going through to finish the transaction, I see this page on my tiny little smartphone and see the big green CONTINUE, and there's a tiny line looking almost like T&C basically saying "Hey we fucked you without you knowing and you need to click this to cancel it"....this is really treacherous marketing which is one of the major reasons I stay away from online purchases. Leading you on to buy something is not the same as signing you up and almost tricking you into confirming a purchase you've not even wanted to make. I'm the type to read stuff carefully when making online transactions on my laptop but if I saw this page, I'll be honest and say I could be careless in a rush and just click continue since its the attention grabber and I'd assume the rest of it is advertizing stuff which I'm not interested in.
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Post by LRW on Sept 3, 2015 16:34:07 GMT
Exactly hammer. You'd rush and click on things that you assumed you knew what they were.
Which is reckless in this day an age.
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Post by Hammer on Sept 3, 2015 16:54:34 GMT
But I wouldn't assume I've been automatically signed onto something I have never even considered! Not clicking that button means you're under new T&Cs without actually clicking on any confirmations....IMO that is crossing the line into scamming. Unfortunately, these guys can swerve around the many loopholes of legal conducts to trap customers.
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Post by racechick on Sept 3, 2015 17:08:11 GMT
And they're getting bad press about this. I wonder if the amount if £70's they rake in from people who can't be bothered to take issues with them, will outlay the bad press.
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